Please contact us directly via WhatsApp to discuss your custom order. Once you have decided to place a custom order, please check the dimensions of the space in which the piece will be placed to ensure that it will fit accordingly. This includes measuring any staircase, doorways, and corridors the piece will have to pass through, as well as the space required for manoeuvring and turning. Make sure to follow us on Instagram for inspiration on your next order.

Everything we make is from scratch, so when you order custom furniture, we will stipulate the lead time on the invoice which should normally take approximately 6 to 8 weeks from when the deposit is paid. Check our our Custom Furniture Orders page for more info.

There is FREE DELIVERY country wide on all orders from the online shop. If you require delivery of your custom piece, we will quote you based on the distance between our workshop and the destination. You can also arrange pick up of your custom piece from our workshop. If on completion of your order, you are not able to receive it, we will charge a storage fee of 5% of the value of the piece, this will be charged weekly.

All shipping is handled from our side with reliable 3rd party couriers to safely and securely send you your piece with reliable tracking information.

We use 3rd party couriers for our deliveries and cannot commit to delivering a specific time during the day as it depends how many deliveries the courier has in your area and surrounding areas. Please do therefore make sure that the shipping address you provide is an address where somebody will always be available to accept the delivery.

Once pieces within your order have been dispatched, you will receive an automated shipping notification including tracking details. It could up to one day for the tracking information to update. Once your order has been dispatched, our economy door to door courier service takes 5 to 7-working days to deliver your order. If you have not received your order after 7-working days of receiving the shipping notification, please contact us. Our pieces are made to order which means they will be dispatched on different dates and you may receive multiple deliveries. Please refer to your order confirmation email for an indication of when each item in your order will be dispatched. You will be notified with a detailed email including tracking details when each piece has been dispatched.

Please refer to our Returns and Refunds Policy.

TG Décor is located at 70 Sneezewood Lane, Glen Anil, Durban, KwaZulu-Natal.

Our workshop is our showroom. We are located at 70 Sneezewood Lane, Glen Anil, Durban, KwaZulu-Natal.
Please make an appointment +27 (0)83 633 2525

All our wood and metal pieces are very low maintenance. You can clean most items with a damp cloth or a little soap and water. (No need for any wood oil.) For glass, a little newspaper and Windolene will go a long way to keeping your piece crisp and clear.

We use a mixture of selectively sourced timber. We work with our suppliers to hand-select every board for each order, ensuring the final piece has perfect charm and personality.

Wood is a natural product and each piece will have its own inconsistencies. No two timber pieces will ever be the same. It’s what gives each piece its own personality.

We craft and assemble your custom furniture piece in our factory, so there is no need for assembly. None of our creations come flat packed in a box.

Because of the natural materials used, we do not give any refunds on custom orders.

Most of our furniture pieces are made specifically to be kept and utilized indoors.

We make custom patio pieces that are weather protected but not completely from safe from the elements.